Terms & Conditions
Last updated: April, 2026
1. Applicability
These terms & conditions apply to all bookings, services, and products offered by Jonojé Bed & Breakfast, located at Kanunnik Duclosstraat 1, Brugge, Belgium.
By using our services or making a booking, you agree to these terms & conditions. Deviations are valid only if agreed upon in writing.
Applicability vis-à-vis Online Travel Agencies (OTA's)
For reservations made through third-party booking platforms (e.g. Booking.com, Expedia, Airbnb), these Terms & Conditions apply in addition to the terms set by the respective platform. In the event of any inconsistency, the platform’s terms apply to the booking process itself, while these Terms & Conditions govern the stay and services provided by Jonojé.
2. Reservations and Payments
2.1 Reservations
A booking is considered confirmed only after you receive a written confirmation from Jonojé Bed & Breakfast.
2.2 Payments
Depending on the selected rate, full or partial prepayment may be required at the time of booking. Jonojé reserves the right to cancel a reservation if payment is not completed within the specified timeframe.
2.2a Post-Stay Charges
By providing credit card details, the guest authorises Jonojé to charge this card for:
- outstanding balances
- additional services (e.g. breakfast, bicycle rental, parking)
- damages or loss
2.2b Security Deposit
A security deposit of €300 per room is required before check-in.
- Secured via credit card (pre-authorisation)
- Processed securely via Worldline
- Covers incidentals, damages, or outstanding charges
If no deductions apply, the amount is released within 7 days after departure (depending on your bank).
Jonojé reserves the right to charge any amount exceeding the deposit if necessary.
2.3 Cancellations
Cancellation terms depend on the selected rate ;
Non-refundable rates
- The total stay is charged at the time of booking
- No changes, cancellations, or refunds are possible
Flexible rates
- Free cancellation up to 5 days prior to arrival
- Cancellations within 5 days, no-shows, or early departures are charged in full
2.4 Prices and Additional Charges
Room rates are per night and include applicable taxes unless stated otherwise.
Additional services (e.g. breakfast, parking, bicycles) are not included unless explicitly confirmed.
Jonojé reserves the right to adjust prices for optional services.
2.5 Tourist Tax
Local tourist tax may apply and will be added if not included in your booking.
3. Check-In and Check-Out
3.1 Check-In
Check-in is available from 15:00 to 22:00.
As Jonojé operates without a night service, arrival after 22:00 is not possible unless agreed in advance.
3.2 Check-Out
Check-out is by 11:00. Late check-out is subject to availability and may incur additional charges.
4. Liability and Responsibility
4.1 Personal Belongings
Jonojé is not liable for loss, damage, or theft of personal belongings, except in cases of proven negligence.
4.2 Damages and Theft
Guests are liable for any damage caused to the property, furnishings, or equipment. Jonojé reserves the right to charge the cost of repair or replacement to the guest’s registered payment method.
The removal or theft of any property belonging to Jonojé, including but not limited to towels, decorative items, bicycles, keys, or equipment, will result in an immediate charge to cover replacement costs and may be reported to the authorities if necessary.
4.3 Condition of the Room
The room and its facilities are deemed to be in good condition upon check-in, unless the guest immediately notifies Jonojé of any visible damage or defect. Such notification must be made in writing (e.g. by email or message) and include a brief description and photo of the issue.
Failure to report such issues at the start of the stay implies acceptance of the room’s condition. Any damage identified after check-out will be considered to have occurred during the guest’s stay, and repair or replacement costs may be charged accordingly.
4.4 Parking
Parking is available for guests at their own risk. Jonojé is not liable for loss or damage to vehicles or their contents. Parking is 25 euro/day.
4.5 Force Majeure
Jonojé shall not be held responsible for failure to provide services due to events beyond its reasonable control, including but not limited to natural disasters, power outages, government restrictions, or other force majeure situations.
5. House Rules
5.1 Non-Smoking Policy
Jonojé is a smoke- and vape-free accommodation. Smoking and vaping are strictly prohibited throughout the entire property, including the suites, indoor common areas, terraces, gardens, and all outdoor spaces on the estate.
This policy is in place out of respect for other guests, for us as residents on the property, and to preserve the quality of the indoor environment. In case of violation of this policy, Jonojé reserves the right to charge a cleaning and deodorisation fee and, if necessary, to terminate the stay without refund.
5.1 No Pets
Pets are not allowed unless explicitly agreed upon.
5.2 Noise and Conduct
Guests must respect the peace and privacy of others. Excessive noise or inappropriate behavior may result in termination of the stay without refund.
5.3 Cleaning
Jonojé reserves the right to charge an additional cleaning fee if the room is left in an unreasonable condition.
6. Bicycle Rental
Bicycles may be rented by guests subject to availability and applicable rental conditions.
Guests are responsible for any loss, theft, or damage occurring during the rental period.
Jonojé reserves the right to request a deposit and to charge repair or replacement costs in case of damage or loss.
Detailed rental terms must be accepted at the time of rental.
7. Privacy
Personal data provided during booking will be processed in accordance with applicable data protection laws.
Jonojé only collects and uses personal information for the purpose of managing reservations and guest communication.
8. Reviews and Public Statements
Guests are encouraged to share honest feedback about their stay.
However, reviews or public statements that are demonstrably false, defamatory, or intended to cause reputational harm may be subject to legal action.
Jonojé reserves the right to respond publicly or seek correction of inaccurate statements.
9. Governing Law and Jurisdiction
Belgian law applies. Disputes will be resolved in the courts of Brugge, Belgium.
For inquiries:
Email: info@jonojé.be
Address: Kanunnik Duclosstraat 1, Brugge, Belgium